Shipping & Returns

Delivery Policy

UK Delivery

Free Standard Delivery: We offer free standard delivery on all items to UK addresses.

Estimated Shipping Time for Curves in Bloom collection: Most items 3-5 business days unless otherwise stated.

European Delivery

We are pleased to offer standard delivery to European countries. Delivery times may vary depending on your location.

Refund Policy

Returns

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your items.

Hygiene & Safety

For hygiene reasons, we can only accept returns of lingerie and intimate apparel that are unworn, unwashed, and in their original packaging with all tags attached.

Scarves and jewellery must be returned in their original condition and packaging.

How to Return

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions.

Refund Processing

Once we receive and inspect your returned items, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will arrange for a replacement or full refund at no cost to you.

For any questions about our delivery or refund policy, please don't hesitate to contact us.